Compliant Privacy Policy

 Last updated: 07/09/2024

Welcome to Impulse Logistics Group Inc. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website and services. 

 1. Introduction

This Privacy Policy applies to all personal information collected through our website, impulse-lg.com, and any related services provided by Impulse Logistics Group Inc. By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We collect personal information from you when you use our website or services. The types of information we collect include:

        •       Contact Information: Name, phone number, email address, and mailing address.
        •       Vehicle Information: Details about the car(s) being shipped, such as make, model, and vehicle identification number (VIN).
        •       Usage Information: Information about how you use our website, including IP address, browser type, and access times.
        •       Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance your user experience.

3. How We Use Your Information

We use the information we collect to:

        •       Communicate with you about the status of your car delivery, including notifications of arrivals and pickups.
        •       Respond to your inquiries, provide customer support, and resolve any issues.
        •       Improve our website, services, and user experience.
        •       Send you updates, marketing communications, and promotional offers (only if you have opted in to receive such communications).
        •       Ensure compliance with legal obligations and protect against fraud, misuse, or unauthorized use of our services.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

        •       Service Providers: Third-party companies that perform services on our behalf, such as payment processors, shipping partners, or customer service providers.
        •       Legal Authorities: When required by law or to respond to legal processes, protect our rights, or ensure the safety of our users.
        •       Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.

5. Your Rights and Choices

You have the right to:

        •       Access and Update Information: You can request access to your personal information and update or correct inaccuracies by contacting us.
        •       Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the email or by contacting us directly.
        •       Request Deletion: You can request the deletion of your personal information by contacting us, subject to legal and contractual obligations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device when you visit our website. You can control the use of cookies through your browser settings and opt out of targeted advertising by visiting relevant websites (e.g., Network Advertising Initiative).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website and services after such changes constitutes your acceptance of the updated Privacy Policy.